Betlabel believes gaming should be a healthy form of entertainment. Through our responsible gaming tools and guidelines, we make sure your experience stays positive.
All responsible gaming tools on betlabel are completely free and available at any time.
betlabel's Commitment: We want you to enjoy gaming — but within your limits. This page brings together all the information and tools you need for responsible gaming.
Responsible gaming means keeping gaming a healthy part of your entertainment — not the center of your life. At betlabel, responsible gaming means you decide how much time and money you spend playing, and you stick to those limits.
Online betting and gaming can be fun, but without control it can lead to addiction. betlabel believes in responsible gaming and provides multiple tools to safeguard the wellbeing of its members.
Gaming is never a way to pay off debt or solve financial problems. It's entertainment — just like watching a film or a sporting event. betlabel always wants its members to keep that perspective in mind.
Ask yourself the following questions. If you answer "yes" to more than one, consider using our responsible gaming tools or seeking help:
Keep in mind: These signs are not a sign of weakness. They're signals that you need a break. betlabel's support team is always here for you.
Betlabel is committed to responsible gaming without compromise. Our promise is:
At betlabel, you can set your own deposit limits. It's one of the most effective responsible gaming tools available.
Limit reductions take effect immediately. Increasing a limit comes with a 72-hour waiting period — this is intentional, to prevent decisions made in the heat of the moment.
If you feel you need a complete break from gaming for a while, choose self-exclusion.
To activate self-exclusion, email support@betlabel.im or let us know via live chat.
A cooling-off period is a good alternative to self-exclusion when you just need a shorter break.
A Reality Check is an automatic notification that reminds you how long you've been playing.
Taking a short break often helps you make better decisions.
Betlabel strictly prohibits gaming by anyone under 18. To that end, we:
If there are children or teenagers in your home and you use betlabel, keep your device password-locked and never leave it unattended while logged in to betlabel.
If you feel gaming is having a negative impact on your life, don't hesitate to reach out for help:
Betlabel's responsible gaming team is available 7 days a week, 24 hours a day. We never judge — we're just here to help.
Answer the questions below to see how healthy your gaming habits are
Check the questions you'd answer "Yes" to, then see your result.
Completely free — can be turned on or off at any time
Set a maximum deposit limit on a daily, weekly, or monthly basis. Limit reductions take effect immediately.
InstantLock your account for anywhere from 1 week to permanently. This cannot be cancelled while active.
SecureTake a short break of anywhere from 24 hours to 6 weeks. Once the period ends, your account will be reactivated automatically.
FlexiblePop-up notifications at set intervals let you know how long you've been playing and how much you've won or lost.
AutomaticSet a cap on how much you can lose within a set period. Once the limit is reached, betting stops automatically.
SmartSupport is available in Bengali at any time. Feel free to reach out with any questions or concerns.
AlwaysBetlabel's Responsible Gaming Advice
Decide how much you're willing to spend before you start playing, and stick to it.
Set a time limit for each session. Use the Reality Check tool.
Losing is a normal part of gaming. Chasing losses with more bets is dangerous.
Avoid gaming when you're angry, sad, or stressed. Emotions cloud your judgment.
Spend time with family, friends, hobbies, and sports. Keep a healthy balance in life.
Only play with money you can afford to lose. Never bet with borrowed or loaned funds.
Take breaks during long sessions. Step away, have some water, take a short walk — it clears your head.
Avoid the urge to place bigger bets on the back of a big win.
Let a trusted family member know that you game. Transparency helps prevent addiction.
If you feel you need help, contact betlabel Support. Asking for help is a sign of strength.
Enjoy a safe entertainment experience — betlabel is always here for you